Privacy Policy

Treehouse Unlimited (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By accessing or using our website, you acknowledge that you accept the practices described here. We comply with U.S. federal and state privacy laws (such as the California Consumer Privacy Act and the Children’s Online Privacy Protection Act) and will update this policy as required.

Information We Collect

  • Personal Data: We collect information you provide voluntarily, such as your name, email address, mailing address, phone number, payment details, or other contact and transaction information when you register, place an order, or communicate with us.

  • Technical Data: We automatically collect certain technical information from your device, such as IP address, browser type, operating system, referring URLs, and device identifiers, to help analyze site usage and improve our services.

  • Usage Data: We log your interactions with the site (pages viewed, links clicked, time spent, etc.) to understand and improve how users engage with our content.

  • Cookies and Similar Technologies: We use cookies and similar tracking technologies. For example, a cookie is “a small text file that many websites place on your web browser” We use cookies to store user preferences, authenticate sessions, enable essential site functions, perform analytics (e.g. Google Analytics), and serve personalized content or ads. You can control cookies through your browser settings or opt-out tools, but disabling cookies may affect site functionality.

Use of Your Information

We use the information we collect to:

  • Provide Services: Process your orders, manage your account, and deliver products or services you request.

  • Communication: Contact you with important notices (such as policy updates or security alerts), and with marketing, news, or promotional information if you have opted in.

  • Improve Our Website: Analyze usage and performance to enhance features, content, and user experience.

  • Compliance and Protection: Enforce our terms, protect against fraud or unauthorized transactions, and comply with legal requirements.

  • SMS Communications: With your consent, we may send you text messages (SMS) for updates or promotions. We follow all applicable telecommunications laws, including providing clear opt-in language and opt-out options. For example, each SMS message will include instructions to stop future messages, such as replying “STOP,” allowing you to opt out at any time.

Cookies and Tracking

We use cookies to gather standard internet log information and user behavior information. Cookies help us remember your preferences and provide features like shopping cart contents or login sessions. You can generally disable cookies through your browser or mobile device settings, or use opt-out tools; however, if you refuse cookies, some parts of our site may not function properly. For details on how to manage cookies, you may visit resources like USA.gov’s guidance.

Third-Party Sharing

We do not sell your personal information. We may share your data with third-party service providers only as necessary for them to perform services on our behalf (for example, payment processors, web hosting, email delivery, analytics services, and advertising networks). These vendors are contractually bound to protect your information and use it only as we authorize. We may also disclose information when legally required (e.g. to comply with subpoenas or law enforcement) or to protect our rights and safety or those of our users.

Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal data. For instance, California residents have rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we collect, the right to request deletion of your personal data (subject to legal exceptions), the right to correct inaccurate information, and the right to opt out of any future sale or sharing of your personal data. (Note: Treehouse Unlimited does not sell personal data.) We will comply with valid requests to exercise these rights and will not discriminate against you for exercising them. To make a request, please contact us as described below.

Opt-Out and Choices

  • Email and SMS: If you no longer wish to receive promotional emails, click the “unsubscribe” link in any marketing email or contact us. For SMS, you can opt out at any time by following the instructions in the message (for example, replying “STOP”). Opting out of SMS will not affect other communications (such as email).

  • Cookies: You can usually disable or delete cookies from your browser settings or via your mobile device settings. For example, your browser may allow you to reject all cookies or only third-party cookies. Blocking cookies may limit certain features on our site.

  • Account Settings: If you have an account, you can review and update or correct your account information in your profile.

  • Do Not Track: Our site does not honor browser “Do Not Track” signals, as common industry practice is not fully standardized; however, you can disable cookies as described above.

Children’s Privacy

Our services are intended for general audiences. We do not knowingly collect personal information from children under 13. COPPA – the U.S. Children’s Online Privacy Protection Act – imposes requirements on sites that are directed at children under 13 or that knowingly collect information from themftc.gov. If you are under 13, please do not use this site or submit any information. If we learn that we have collected personal data of a child under 13, we will delete it immediately.

Data Security and Retention

We implement reasonable technical and organizational measures to protect your data (such as encryption and access controls). However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information. We retain personal data only as long as necessary for the purposes outlined here or as required by law.

Updates to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates when the policy was last revised. We will post the new policy on our website and, if the changes are significant, provide prominent notice (for example, via email or a banner). Your continued use of Treehouse Unlimited after such changes means you accept the updated policy.